Banking and Online Banking



  Phone Numbers
Online Banking & Bill Pay 
Including Quicken®
1-800-956-4442
24 hours a day, 7 days a week

Report Online Fraud: 1-866-867-5568

Personal Banking
Checking, Savings, Debit Cards, ATM Cards, CDs (Time Accounts)
1-800-869-3557
24 hours a day, 7 days a week

En Español: 1-877-727-2932
In Chinese: 1-800-288-2288

Wells Fargo Portfolio Management Account® (PMA®) 1-800-742-4932
International Money Transfer
(Wells Fargo Express Send® Service)
1-800-556-0605
Report Online Fraud 1-866-867-5568
Wells Fargo vSafeSM 1-888-245-7005

Loans & Credit



  Phone Numbers
Auto Loans Wells Fargo Dealer Services (formerly Wachovia Dealer Services)
Wells Fargo Dealer Services Account numbers are 10 digits long.

Need help, have a question, or want to make a payment?
1-800-289-8004
Monday-Friday 5 a.m. to 7 p.m. Pacific Time.
You can also sign in to access your account. 

Wells Fargo Auto Finance
Wells Fargo Auto Finance account numbers are 17 digits long and start with a 5.

Need help, have a question, or want to make a payment?
1-800-559-3557
Monday through Friday, 8:00 a.m. - 6:00 p.m. Pacific Time. 
For all other time zones, call Monday through Friday, 8:00 a.m. - 7:00 p.m. local time.

You can also sign on to Wells Fargo Online® to get secure access to your auto loan information.

Apply for a Wells Fargo Auto Loan

Need advice, have a question or want to apply?
1-877-700-9345
Monday – Thursday, 7 am – 9 pm Central Time 
Friday, 7 am - 7 pm Central Time
Saturday, 9 am - 1 pm Central Time

Credit Card 1-800-642-4720 24 hours a day, 7 days a week

Application Status: 1-800-967-9521

Apply by Phone: 1-800-932-6736
Mon: 4 am – Midnight, Tues – Fri: 24 hours a day
Sat: Midnight – 10 pm, Sun: 4 am – 10 pm
Pacific Time

Other Contact Options

Foreign Exchange 1-800-626-9430
Home Equity 1-866-820-9199
Mon – Fri: 4 am - 7:30 pm, Sat – Sun: 7:30 am – 4 pm, Pacific Time

Apply by Phone: 1-888-667-1772 

Other Contact Options

Home Mortgage Account Management
1-866-234-8271

Mon - Fri: 6 am - 10 pm, Sat: 8 am - 2 pm, Central Time

Homebuying or Refinancing
1-877-937-9357
Mon - Fri: 7 am - 11 pm, Sat: 8 am - 4:30 pm, Central Time
Email Us

Personal Loans & Lines of Credit 1-888-667-5250
Other Contact Options
Student Loans Apply by phone: 1-800-378-5526, select option 3 
Mon - Fri: 7 am - 10 pm, Sat: 7 am - Noon, Central Time 

Applications in process: 1-877-599-6788 
Mon - Fri: 7 am - 10 pm, Sat: 7 am - Noon, Central Time 

Loan Servicing: 1-800-658-3567, select option 1 
Mon - Fri: 8 am - 8 pm, Central Time 

Automated system also available 24 hours a day, 7 days a week.

Other Contact Options

Wells Fargo Financial Wells Fargo Financial National Bank (Sales Finance): 1-877-805-7744 
Retail stores including furniture, jewelry, health, or home projects
Mon - Fri: 8 am - 6 pm, Central Time

Wells Fargo Financial Cards: 1-877-906-6055
Visa® , MasterCard® , NowLine® , or Cash on Demand®

Wells Fargo Financial Loans:
Real Estate Secured Loans 1-888-684-0748 
Non-Real Estate 1-877-420-3577 
8-digit account numbers for mortgages and personal loans
Mon - Fri: 8:30 am - 5 pm, Central Time

Other Contact Options

Investing



  Phone Numbers
H.D. Vest Brokerage Support Account Information: Contact your H.D. Vest Advisor
Technical/Website Support: 1-888-438-3781
Investment Management & Trust Online Support 
(Trust Direct)
1-800-352-3702
Wells Fargo Advantage Funds® Individual Investors: 1-800-222-8222
Investment Professionals: 1-888-877-9275
Institutional Sales Professionals: 1-866-765-0778
Wells Fargo Advisors, LLC
Includes Online Brokerage and WellsTrade®
Full Service Brokerage: 1-866-281-7436 
WellsTrade: 1-800-TRADERS (872-3377)
Wells Fargo Retirement Plans (401(k)) 
Through Your Employer
1-800-728-3123